《实务商务英语》适用于MBA、商务英语学生，以及有较好日常英语基础又想提高在现有工作或未来就业中所需的商务技巧和商务动作能力的学生和在岗商务人士，旨在帮助他们适应中加入WTO以后各行各业频繁的国际交流商务往来的需求。
商务英语书籍可谓层不出穷，但大多数均为基础的商务英语。本书包括精心挑选的经典案例和结合经验的商务技巧两项内容。其中经典案例精选国际知名学府的最新经典案例及自编实际运用案例，内容涉及商务运作的各个方面，而且充分考虑了课堂教学及自学的客观需求。
本书结合作者多年从事商务活动的经验，不仅为学生提供了职业化的商务理念，同时充分考虑到学生商务英语语言缺乏规范性，因此在淡论技巧的同时，又为学生全面归纳了商务英语实践所需的系统化、规范化的英语句型，为商务活动的准确性、规范化和职业化提供了完善的准备。

前言
Section One Business English Communication
Chapter 1 Presentation
Part Ⅰ Planning and getting started
Part Ⅱ The middle of the presentation
Part Ⅲ The end of the presentation
Part Ⅳ Other tips for perfecting the presentation
Chapter 2 Using the Telephone
Part Ⅰ Preparing for a call
Part Ⅱ Handling complints and other problems
Chapter 3 Arraging Meetings
Part Ⅰ Preparing and arranging for the meeting
Part Ⅱ Ending meeting
Chapter 4 Negotiations
Part Ⅰ The art of negotiation
Part Ⅱ Cultural awareness in international negotation
Part Ⅲ How to have a successful negotiation
Section Two Business Simulations and Situations
Chapter 1 Simulations
Part Ⅰ The magazine
Part Ⅱ Polluting the river
Part Ⅲ Quality and personnel
Part Ⅳ Planning for disater
Part Ⅴ A big new feature film
Part Ⅵ Extra perks?
Chapter 2 Business Situations
Part Ⅰ Smoke signals
Part Ⅱ Big fish don't jump
Part Ⅲ The Hohokum virus
Part Ⅳ Dirty work
Appendix 1 Interview English and Skills
Part Ⅰ Frquently uesd English in Intervies
Part Ⅱ Skills for a successful interviews
Part Ⅲ Mistakes in intervies
Appedndix 2 Business Etiquette
Part Ⅰ 商务就餐注意事项
Part Ⅱ 商务着装注意事项
Part Ⅲ 体态语
Appendix 3 Language for Discussion